AllergyWise® for Healthcare Professionals

FAQs: About the AllergyWise® for Healthcare Professionals course

Please see our FAQs below. For further support, get in touch via our course support page.

• How long do staff have to complete the course?

  The purchased courses are valid for 12 months, as per the course terms and conditions.

• Do staff have to complete it at a certain time?

  No, this online course can be completed at a time that suits the user.

• How long does the course take?

  The course takes approximately 6-8 hours to complete. 

• Does the course need to be completed all in one go?

  No, users can log back in and their course progress will be saved.

• Do you need to pass the final assessment on the first attempt?

  No, the pass mark for the final assessment is 80% but you can re-do the assessment multiple times if needed. There is also no time limit for the final assessment.

• Does this course include how to use adrenaline auto-injectors?

  Yes, how to use adrenaline auto-injectors is included in this course.

  Order EpiPen® Trainer from: https://www.epipen.co.uk/en-gb/hcp/patient-support/epipen-trainer-pen

  Order Jext® Trainer from: https://hcp.jext.co.uk/resource/order-literature/

• How long will I have access to the course content?

  The validity of the course purchase is 12 months.

• Why is it important for healthcare professionals to complete this course?

  With 5% – 8% of children under 16 affected by food allergy, managing students at risk of anaphylaxis in early years and school is a serious and very real practical issue for most schools and nurseries

  The most serious allergic reaction (anaphylaxis) usually begins within minutes and can be life-threatening. The more staff that are allergy aware, understand the importance of allergen avoidance, know the signs of an allergic reaction and what to do in an emergency, the safer everyone with allergies will be.

FAQs: Managing your AllergyWise® account

Please see our FAQs below. For further support, get in touch via our course support page.

• How do I monitor progress of staff I've bought the course for?

  As the group leader, you can see the progress of your staff by logging into your account and going to ‘Learning Groups’.

• Can a colleague share my login?

  No, all of our AllergyWise® courses are designed to be done individually. If you give your login details to someone else, the quizzes and course assessment will have already been completed by you and they will not be able to get a digital certificate of completion.

• I've been asked to do this course, purchased by someone else. How do I access it?

  Your course admin is the person who purchases this course for your workplace, can enrol you onto the course. You will then receive a link to set up your own account which is needed to undertake the course. 

   

• How do I access my digital certificate once I’ve completed the course?

  After passing the final assessment, you will be able to download and save your digital certificate of completion by clicking on the ‘print your certificate’ button. 

  You can also download your digital certificate of completion by logging into your account and clicking on the certificate icon in the Training area.