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Apply Thorough Operational Controls

Ensuring the safety of customers with food allergies requires stringent and well-documented operational protocols. These protocols help prevent cross-contamination and ensure that all food handling practices meet the highest standards of safety.

Separate Preparation Areas

Dedicated Spaces

Designate specific areas in the kitchen for preparing allergen-free meals. This helps prevent cross-contamination from common allergens like nuts, gluten and dairy.

Colour-Coded Equipment

Use colour-coded utensils, cutting boards and storage containers to distinguish between allergen-free and regular food items. This visual differentiation helps staff maintain strict separation.

Strict Cleaning Protocols

  • right_arrow_orange_icon Regular Sanitation: Implement rigorous cleaning schedules for all kitchen areas, with a focus on allergen-free zones. Use cleaning agents that effectively remove allergen residues
  • right_arrow_orange_icon Equipment Cleaning: Ensure all equipment used for allergen-free food preparation is thoroughly cleaned before and after use. This includes mixers, blenders, and any shared appliances

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Ingredient Control and Storage

  • Supplier Verification: Work with suppliers to ensure they adhere to strict allergen management practices. Regularly verify that ingredients are sourced from reliable and safe providers
  • Proper Labelling: Clearly label all ingredients with allergen information and ensure they are stored in sealed containers. This helps prevent accidental cross-contact during storage

Detailed Recipe Management

Recipe Standardisation

Standardise recipes and ensure they include detailed allergen information. Any changes to recipes should be documented and communicated to all relevant staff immediately.

Regular Audits

Conduct regular audits of recipes and ingredient lists to ensure they are up-to-date and accurate. This helps maintain consistency and safety in food preparation.

Clear Customer Communication

  • right_arrow_orange_icon Order Confirmation: Double-check allergen information with customers when they place an order. This ensures that any dietary restrictions are clearly understood and followed
  • right_arrow_orange_icon Allergen Menus: Provide detailed allergen menus and encourage customers to review them before ordering. This transparency builds trust and ensures customers can make informed choices
Improve Communication Strategies

Emergency Preparedness

Urgent Action

Anaphylaxis can come on very quickly, so it is important to know what to do in an emergency.

What to do in an emergency

Response Training:

Train staff on how to recognise and respond to allergic reactions.

What is Anaphylaxis?

Continuous Monitoring and Improvement

  • Regular Training: Provide ongoing training for all staff on allergen management protocols. This helps maintain high standards and keeps staff informed about the latest best practices
  • Customer Feedback: Encourage feedback from customers with allergies and use it to improve your operational protocols. This continuous improvement approach helps address any gaps and enhance safety

Can you help Anaphylaxis UK?

Make a donation to help further our work

There are many ways to support Anaphylaxis UK and all will help to raise much-needed awareness and vital funds for our work.

Support the charity

Sponsor an AllergyWise School

Help your local school become AllergyWise and provide training for all staff to be a safer place for children with allergies.

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