It can be an anxious time for parents/carers when they are handing over the care of their child to someone outside the family who may not have the same experience in managing allergy. Having an open and transparent allergy aware approach in the organisation will create trust and ensure that the child’s time at the organisation is safe and successful.
It is recommended that the organisation’s allergy policy is placed on the website and the registration form should specifically ask whether a child has an allergy.
Proactive communication is essential for a trusting relationship. It is important for staff to meet with the parent/carer as soon as possible to discuss the procedures in place to protect the child so that everyone is clear and comfortable with the organisation’s plans.