AllergyWise® for Schools FAQ Overview

Below are some common questions to help you navigate our services.

For detailed information, please refer to the specific sections linked within each answer.

1. How do I purchase the AllergyWise® for Schools course?

You can buy the course directly through our website. Payment is made by credit/debit card. View FAQ Section

2. What is the cost of the course?

The course costs £10.50 per person, including VAT, with a minimum purchase of 10 participants. Discounts are available for schools repurchasing the course in subsequent years or for larger groups. View FAQ Section

3. Why is there a minimum purchase requirement of 10 staff?

We promote a whole-school allergy awareness approach, ensuring both teaching and non-teaching staff are trained. This comprehensive training enhances the safety of pupils with allergies. View FAQ Section

4. How do I manage my account and enrol users?

After purchasing, you’ll have access to an admin area where you can update personal details, enrol users, and monitor their progress. View FAQ Section

5. How long do staff have to complete the course?

Each purchased course is valid for 12 months, allowing staff to complete it at their convenience. The course takes approximately one hour to finish. View FAQ Section

6. Does the course cover the use of adrenaline auto-injectors?

Yes, the course includes comprehensive training on using adrenaline auto-injectors, such as EpiPen® and Jext®. View FAQ Section

How to & Help

Managing your AllergyWise® account

  • How do I access my account and the Admin Area?
  • How do I update my account details?
  • How do I enrol users in a course?
  • Can I enrol multiple users at once?
  • Where can I see the list of enrolled users?
  • How do I download a user’s course completion certificate?
  • Can I add more users after my initial purchase?

About the AllergyWise® Schools course

  • How long do staff have to complete the course?
  • Do my staff have to complete it at a certain time?
  • Does the course need to be completed all in one go?
  • Do I need to pass the final assessment on the first attempt?
  • Does this course include how to use adrenaline auto-injectors (EpiPen & Jext)?
  • How often should staff complete this course?
  • How long will I have access to the course content?

Step-by-Step Guide to Purchasing AllergyWise® for Schools

  • Why do I have to buy for a minimum of 10 staff?
  • What if I don’t need to buy for 10 staff?
  • My school has previously bulk purchased the course for more than 10 staff and we’re looking to purchase again.
  • How do we get the 20% discount?
  • What happens after I’ve paid for this course for my staff?
  • I’ve purchased the course but now want to buy for more staff, what do I do?